All Methods Instance Methods Abstract Methods
限定符和类型 |
方法和说明 |
void |
connect(java.lang.String ip,
java.lang.Integer port,
java.lang.String webkey)
连接
|
void |
connect(java.lang.String ip,
java.lang.Integer port,
java.lang.String webkey,
java.lang.Integer interval)
连接
|
void |
connect(java.lang.String ip,
java.lang.Integer port,
java.lang.String webkey,
java.lang.Integer interval,
IEvent event)
连接
|
void |
disconnect()
关闭连接
|
AboutResult |
sendAboutAction(AboutAction action,
AboutResult result)
调用返回webcti接口版本号
|
CTIAddBlackListResult |
sendCTIAddBlackListAction(CTIAddBlackListAction action,
CTIAddBlackListResult result)
调用增加黑名单
|
CTIAddMeetmeResult |
sendCTIAddMeetmeAction(CTIAddMeetmeAction action,
CTIAddMeetmeResult result)
调用创建会议
|
CTIAtxferResult |
sendCTIAtxferAction(CTIAtxferAction action,
CTIAtxferResult result)
调用询问转接
|
CTIBindDeviceResult |
sendCTIBindDeviceAction(CTIBindDeviceAction action,
CTIBindDeviceResult result)
调用绑定工号与设备
|
CTICloseMeetmeResult |
sendCTICloseMeetmeAction(CTICloseMeetmeAction action,
CTICloseMeetmeResult result)
调用退出会议
|
CTICommandResult |
sendCTICommandAction(CTICommandAction action,
CTICommandResult result)
调用执行指定的CTI命令
|
CTIDelBlackListResult |
sendCTIDelBlackListAction(CTIDelBlackListAction action,
CTIDelBlackListResult result)
调用删除黑名单
|
CTIFeatureCodeResult |
sendCTIFeatureCodeAction(CTIFeatureCodeAction action,
CTIFeatureCodeResult result)
触发快捷键
|
CTIFeatureNameResult |
sendCTIFeatureNameAction(CTIFeatureNameAction action,
CTIFeatureNameResult result)
触发快捷键名称
|
CTIGetBlackListResult |
sendCTIGetBlackListAction(CTIGetBlackListAction action,
CTIGetBlackListResult result)
调用获取黑名单
|
CTIGetcfResult |
sendCTIGetcfAction(CTIGetcfAction action,
CTIGetcfResult result)
调用查询无条件呼叫转移
|
CTIGetChannelDetailResult |
sendCTIGetChannelDetailAction(CTIGetChannelDetailAction action,
CTIGetChannelDetailResult result)
调用获取活动通道详细信息
|
CTIGetcndResult |
sendCTIGetcndAction(CTIGetcndAction action,
CTIGetcndResult result)
调用查询禁止呼出
|
CTIGetDateTimeResult |
sendCTIGetDateTimeAction(CTIGetDateTimeAction action,
CTIGetDateTimeResult result)
调用查询平台时间
|
CTIGetDeviceResult |
sendCTIGetDeviceAction(CTIGetDeviceAction action,
CTIGetDeviceResult result)
调用获取指定设备信息
|
CTIGetdndResult |
sendCTIGetdndAction(CTIGetdndAction action,
CTIGetdndResult result)
调用查询免打扰
|
CTIGetUserResult |
sendCTIGetUserAction(CTIGetUserAction action,
CTIGetUserResult result)
调用获取指定分机信息
|
CTIGetVarResult |
sendCTIGetVarAction(CTIGetVarAction action,
CTIGetVarResult result)
调用获取指定通道变量
|
CTIGetVarsResult |
sendCTIGetVarsAction(CTIGetVarsAction action,
CTIGetVarsResult result)
调用批量获取指定通道变量
|
CTIHangUpResult |
sendCTIHangUpAction(CTIHangUpAction action,
CTIHangUpResult result)
调用拆除指定通道
|
CTIHoldResult |
sendCTIHoldAction(CTIHoldAction action,
CTIHoldResult result)
调用呼叫保持(呼叫期间在线听音乐)
|
CTIKickOneMeetmeResult |
sendCTIKickOneMeetmeAction(CTIKickOneMeetmeAction action,
CTIKickOneMeetmeResult result)
调用踢出指定与会人员
|
CTILockMeetmeResult |
sendCTILockMeetmeAction(CTILockMeetmeAction action,
CTILockMeetmeResult result)
调用锁定会议室
|
CTIMailboxCountResult |
sendCTIMailboxCountAction(CTIMailboxCountAction action,
CTIMailboxCountResult result)
调用获取语音信箱留言数量
|
CTIMailboxStatusResult |
sendCTIMailboxStatusAction(CTIMailboxStatusAction action,
CTIMailboxStatusResult result)
调用获取语音信箱状态
|
CTIMuteAllMeetmeResult |
sendCTIMuteAllMeetmeAction(CTIMuteAllMeetmeAction action,
CTIMuteAllMeetmeResult result)
调用禁止会议中所有人发言
|
CTIMuteOneMeetmeResult |
sendCTIMuteOneMeetmeAction(CTIMuteOneMeetmeAction action,
CTIMuteOneMeetmeResult result)
调用禁止会议中指定与会人员发言
|
CTIOriginateResult |
sendCTIOriginateAction(CTIOriginateAction action,
CTIOriginateResult result)
调用发起呼叫
|
CTIOriginatettsResult |
sendCTIOriginatettsAction(CTIOriginatettsAction action,
CTIOriginatettsResult result)
发起呼叫并播放文字(需要单独购买TTS服务软件)
|
CTIParkResult |
sendCTIParkAction(CTIParkAction action,
CTIParkResult result)
调用呼叫保持/电话驻留 驻留发起者挂机,对方保持
|
CTIpbxSettingResult |
sendCTIpbxSettingAction(CTIpbxSettingAction action,
CTIpbxSettingResult result)
调用获取PBX信息
|
CTIpbxStatusResult |
sendCTIpbxStatusAction(CTIpbxStatusAction action,
CTIpbxStatusResult result)
调用获取PBX状态
|
CTIPickUpResult |
sendCTIPickUpAction(CTIPickUpAction action,
CTIPickUpResult result)
调用代接、抢接
|
CTIQueueAddResult |
sendCTIQueueAddAction(CTIQueueAddAction action,
CTIQueueAddResult result)
调用坐席上线
|
CTIQueuePauseResult |
sendCTIQueuePauseAction(CTIQueuePauseAction action,
CTIQueuePauseResult result)
调用队列示忙或示闲操作
|
CTIQueueRemoveResult |
sendCTIQueueRemoveAction(CTIQueueRemoveAction action,
CTIQueueRemoveResult result)
调用坐席下线
|
CTIRedirectResult |
sendCTIRedirectAction(CTIRedirectAction action,
CTIRedirectResult result)
调用直接转接(盲转)
|
CTIRedirectToMeetmeResult |
sendCTIRedirectToMeetmeAction(CTIRedirectToMeetmeAction action,
CTIRedirectToMeetmeResult result)
将正在进行的通话双方同时转接到指定会议室中
|
CTISetcfOffResult |
sendCTISetcfOffAction(CTISetcfOffAction action,
CTISetcfOffResult result)
调用取消无条件呼叫转移
|
CTISetcfOnResult |
sendCTISetcfOnAction(CTISetcfOnAction action,
CTISetcfOnResult result)
调用设置无条件呼叫转移
|
CTISetcndOffResult |
sendCTISetcndOffAction(CTISetcndOffAction action,
CTISetcndOffResult result)
调用取消禁止呼叫
|
CTISetcndOnResult |
sendCTISetcndOnAction(CTISetcndOnAction action,
CTISetcndOnResult result)
调用开启禁止呼叫
|
CTISetdndOffResult |
sendCTISetdndOffAction(CTISetdndOffAction action,
CTISetdndOffResult result)
调用设置免打扰关闭
|
CTISetdndOnResult |
sendCTISetdndOnAction(CTISetdndOnAction action,
CTISetdndOnResult result)
调用开启免打扰
|
CTISetVarResult |
sendCTISetVarAction(CTISetVarAction action,
CTISetVarResult result)
调用设置通道变量
|
CTISetVarsResult |
sendCTISetVarsAction(CTISetVarsAction action,
CTISetVarsResult result)
调用批量设置通道变量
|
CTISplitDeviceResult |
sendCTISplitDeviceAction(CTISplitDeviceAction action,
CTISplitDeviceResult result)
调用分离设备与用户
|
CTIunHoldResult |
sendCTIunHoldAction(CTIunHoldAction action,
CTIunHoldResult result)
取消呼叫保持(停止呼叫期间在线播放音乐)
|
CTIUnLockMeetmeResult |
sendCTIUnLockMeetmeAction(CTIUnLockMeetmeAction action,
CTIUnLockMeetmeResult result)
调用解锁会议室
|
CTIUnMuteAllMeetmeResult |
sendCTIUnMuteAllMeetmeAction(CTIUnMuteAllMeetmeAction action,
CTIUnMuteAllMeetmeResult result)
调用允许会议中所有人发言
|
CTIUnMuteOneMeetmeResult |
sendCTIUnMuteOneMeetmeAction(CTIUnMuteOneMeetmeAction action,
CTIUnMuteOneMeetmeResult result)
调用允许会议中指定与会者发言
|
CTIunParkResult |
sendCTIunParkAction(CTIunParkAction action,
CTIunParkResult result)
取消电话驻留 取消驻留者振铃,摘机后恢复与被取消对象的通话
|
CTIWaitAuthResult |
sendCTIWaitAuthAction(CTIWaitAuthAction action,
CTIWaitAuthResult result)
在线语音(AGI,需单独编制)验证
|
CTIWaitCalldataResult |
sendCTIWaitCalldataAction(CTIWaitCalldataAction action,
CTIWaitCalldataResult result)
在线获取语音程序(AGI,需单独编制)运行结果
|
DeleteMsgResult |
sendDeleteMsgAction(DeleteMsgAction action,
DeleteMsgResult result)
调用删除留言
|
DeleteUrgentCallResult |
sendDeleteUrgentCallAction(DeleteUrgentCallAction action,
DeleteUrgentCallResult result)
根据id删除紧急呼叫记录
|
DelRecvSmsResult |
sendDelRecvSmsAction(DelRecvSmsAction action,
DelRecvSmsResult result)
调用删除短信收件箱
|
DelSendSmsResult |
sendDelSendSmsAction(DelSendSmsAction action,
DelSendSmsResult result)
调用删除短信发件箱
|
GetAgentActivityResult |
sendGetAgentActivityAction(GetAgentActivityAction action,
GetAgentActivityResult result)
调用获取坐席活动记录
|
GetAgentActivityCountResult |
sendGetAgentActivityCountAction(GetAgentActivityCountAction action,
GetAgentActivityCountResult result)
调用查询坐席活动记录总数
|
GetAgentCallsResult |
sendGetAgentCallsAction(GetAgentCallsAction action,
GetAgentCallsResult result)
调用查询坐席当前通话
|
GetAllExtensionsResult |
sendGetAllExtensionsAction(GetAllExtensionsAction action,
GetAllExtensionsResult result)
调用获取分机列表
|
GetAllStatusResult |
sendGetAllStatusAction(GetAllStatusAction action,
GetAllStatusResult result)
调用获取全部状态
|
GetAreaResult |
sendGetAreaAction(GetAreaAction action,
GetAreaResult result)
调用获取号码归属区号
|
GetCallDayResult |
sendGetCallDayAction(GetCallDayAction action,
GetCallDayResult result)
获取通话日流量报表
|
GetCallMonthResult |
sendGetCallMonthAction(GetCallMonthAction action,
GetCallMonthResult result)
获取通话月流量报表
|
GetCallsResult |
sendGetCallsAction(GetCallsAction action,
GetCallsResult result)
调用查询当前正在进行的通话(含坐席)
|
GetCdrResult |
sendGetCdrAction(GetCdrAction action,
GetCdrResult result)
调用查询话单
|
GetCdrCountResult |
sendGetCdrCountAction(GetCdrCountAction action,
GetCdrCountResult result)
调用查询通话话单记录数
|
GetCdrCountSimpleResult |
sendGetCdrCountSimpleAction(GetCdrCountSimpleAction action,
GetCdrCountSimpleResult result)
获取通话记录总数 报表用
|
GetCdrSimpleResult |
sendGetCdrSimpleAction(GetCdrSimpleAction action,
GetCdrSimpleResult result)
获取通话记录 报表用
|
GetChannelResult |
sendGetChannelAction(GetChannelAction action,
GetChannelResult result)
调用查询活动通道
|
GetCPULoadResult |
sendGetCPULoadAction(GetCPULoadAction action,
GetCPULoadResult result)
调用查询CPU负载
|
GetDevicesResult |
sendGetDeviceAction(GetDevicesAction action,
GetDevicesResult result)
调用查询所有终端设备列表
|
GetDiskInfoResult |
sendGetDiskInfoAction(GetDiskInfoAction action,
GetDiskInfoResult result)
调用查询磁盘空间
|
GetEventsResult |
sendGetEventsAction(GetEventsAction action,
GetEventsResult result)
调用查询CTI事件列表
|
GetExtensionStatusResult |
sendGetExtensionStatusAction(GetExtensionStatusAction action,
GetExtensionStatusResult result)
调用查询设备状态
|
GetExtInterfaceResult |
sendGetExtInterfaceAction(GetExtInterfaceAction action,
GetExtInterfaceResult result)
根据分机号获取绑定关系以及设备信息
|
java.lang.String |
sendGetFaxAction(GetFaxAction action)
获取传真文件
|
GetFaxRecvLogResult |
sendGetFaxRecvLogAction(GetFaxRecvLogAction action,
GetFaxRecvLogResult result)
查询传真收件箱
|
GetFaxRecvLogCountResult |
sendGetFaxRecvLogCountAction(GetFaxRecvLogCountAction action,
GetFaxRecvLogCountResult result)
查询传真收件箱记录数
|
GetIVRListResult |
sendGetIVRListAction(GetIVRListAction action,
GetIVRListResult result)
调用查询平台语音导航列表
|
GetIVRLogResult |
sendGetIVRLogAction(GetIVRLogAction action,
GetIVRLogResult result)
获取IVR按键记录
|
GetIVRLogCountResult |
sendGetIVRLogCountAction(GetIVRLogCountAction action,
GetIVRLogCountResult result)
查询语音导航按键记录总数
|
GetMeetmeResult |
sendGetMeetmeAction(GetMeetmeAction action,
GetMeetmeResult result)
查询会议数据
|
GetMemLoadResult |
sendGetMemLoadAction(GetMemLoadAction action,
GetMemLoadResult result)
调用查询内存使用状况
|
java.lang.String |
sendGetMonitorAction(GetMonitorAction action)
调用下载通话录音文件
|
java.lang.String |
sendGetMonitorByUidAction(GetMonitorByUidAction action)
根据指定uniqueueid下载录音文件
|
GetMonitorNumsResult |
sendGetMonitorNumsAction(GetMonitorNumsAction action,
GetMonitorNumsResult result)
根据指定uniqueueid获取录音文件列表
|
java.lang.String |
sendGetMsgAction(GetMsgAction action)
下载通话语音留言文件
|
GetMsgCountResult |
sendGetMsgCountAction(GetMsgCountAction action,
GetMsgCountResult result)
查询语音留言文件数量
|
GetMsgListResult |
sendGetMsgListAction(GetMsgListAction action,
GetMsgListResult result)
查询语音留言文件列表
|
GetParkedCallResult |
sendGetParkedCallAction(GetParkedCallAction action,
GetParkedCallResult result)
查询全部驻留列表
|
GetPauseTypeResult |
sendGetPauseTypeAction(GetPauseTypeAction action,
GetPauseTypeResult result)
调用获取坐席示忙原因列表
|
GetPeersResult |
sendGetPeersAction(GetPeersAction action,
GetPeersResult result)
调用查询终端列表
|
GetPopupScreenResult |
sendGetPopupScreenAction(GetPopupScreenAction action,
GetPopupScreenResult result)
查询来电弹屏数据
|
GetQmrResult |
sendGetQmrAction(GetQmrAction action,
GetQmrResult result)
调用查询质检记录列表
|
GetQmrCountResult |
sendGetQmrCountAction(GetQmrCountAction action,
GetQmrCountResult result)
调用查询质检记录总数
|
GetQueueResult |
sendGetQueueAction(GetQueueAction action,
GetQueueResult result)
调用查询队列信息
|
GetQueueCallCmpResult |
sendGetQueueCallCmpAction(GetQueueCallCmpAction action,
GetQueueCallCmpResult result)
获取队列话务量比较报表
|
GetQueueCallCountResult |
sendGetQueueCallCountAction(GetQueueCallCountAction action,
GetQueueCallCountResult result)
获取队列呼叫记录总数 报表用
|
GetQueueCallDetailResult |
sendGetQueueCallDetailAction(GetQueueCallDetailAction action,
GetQueueCallDetailResult result)
获取队列通话明细报表
|
GetQueueCallsResult |
sendGetQueueCallsAction(GetQueueCallsAction action,
GetQueueCallsResult result)
查询队列排队数据
|
GetQueueGeneralResult |
sendGetQueueGeneralAction(GetQueueGeneralAction action,
GetQueueGeneralResult result)
获取队列与坐席状态统计信息
|
GetQueueListResult |
sendGetQueueListAction(GetQueueListAction action,
GetQueueListResult result)
调用查询队列列表
|
GetQueueMemberResult |
sendGetQueueMemberAction(GetQueueMemberAction action,
GetQueueMemberResult result)
调用查询队列成员列表
|
GetRecordingsResult |
sendGetRecordingsAction(GetRecordingsAction action,
GetRecordingsResult result)
调用查询自定义语音文件列表
|
GetRecvSmsResult |
sendGetRecvSmsAction(GetRecvSmsAction action,
GetRecvSmsResult result)
查询短信收件箱列表
|
GetRecvSmsCountResult |
sendGetRecvSmsCountAction(GetRecvSmsCountAction action,
GetRecvSmsCountResult result)
查询短信收件箱记录总数
|
GetRecvSmsStatResult |
sendGetRecvSmsStatAction(GetRecvSmsStatAction action,
GetRecvSmsStatResult result)
获取收件箱短信统计信息
|
GetSendSmsResult |
sendGetSendSmsAction(GetSendSmsAction action,
GetSendSmsResult result)
调用查询短信发件箱列表
|
GetSendSmsCountResult |
sendGetSendSmsCountAction(GetSendSmsCountAction action,
GetSendSmsCountResult result)
调用查询短信发件箱记录总数
|
GetSendSmsStatResult |
sendGetSendSmsStatAction(GetSendSmsStatAction action,
GetSendSmsStatResult result)
调用查询发件箱短信统计信息
|
GetSmsDevicesResult |
sendGetSmsDevicesAction(GetSmsDevicesAction action,
GetSmsDevicesResult result)
调用获取短信发送设备
|
java.lang.String |
sendGetSpoolFileAction(GetSpoolFileAction action)
获取spool目录下指定文件
|
GetSpoolFileResult |
sendGetSpoolFileAction(GetSpoolFileAction action,
GetSpoolFileResult result)
删除spool目录下指定文件
|
GetTrunkListResult |
sendGetTrunkListAction(GetTrunkListAction action,
GetTrunkListResult result)
调用查询中继列表
|
GetUrgentCallsResult |
sendGetUrgentCallsAction(GetUrgentCallsAction action,
GetUrgentCallsResult result)
获取紧急呼叫列表
|
GetUsersResult |
sendGetUsersAction(GetUsersAction action,
GetUsersResult result)
调用查询用户号码列表
|
GetZapChannelResult |
sendGetZapChannelAction(GetZapChannelAction action,
GetZapChannelResult result)
查询语音卡通道列表
|
MoveMsgResult |
sendMoveMsgAction(MoveMsgAction action,
MoveMsgResult result)
整理语音留言
|
SendSmsResult |
sendSendSmsAction(SendSmsAction action,
SendSmsResult result)
发送短信
|
SetFaxRecvLogResult |
sendSetFaxRecvLogAction(SetFaxRecvLogAction action,
SetFaxRecvLogResult result)
标注传真收件箱
|
SetRecvSmsResult |
sendSetRecvSmsAction(SetRecvSmsAction action,
SetRecvSmsResult result)
标注短信收件箱
|
SetUrgentCallResult |
sendSetUrgentCallAction(SetUrgentCallAction action,
SetUrgentCallResult result)
修改紧急呼叫标记
|